In this industry panel discussion with Salesforce Industries (formerly Vlocity) and Capgemini, we gain insight from Kelly James, Jan Lindhaus and Luke Stow.
The panelists unpack:
- How to transform a utilities business model
- The role of data and insights for utilities businesses and customers
- Expert integration solution approaches to digital transformation
Globally the utilities sector is undergoing incredible technology transformation as generators, distributors and retailers strive to improve cost efficiencies and enhance the customer experience.
Utilities businesses are under significant pressure to evolve and adapt their operational and service models as they work to support the future of our planet. Data and insights in the utilities sector is enabling disruptive business improvement in the interests of affordability, sustainability, reliability and security.